Frequently Asked Questions
Everything you need to know about your TaoTronics experience.
How long does shipping take for TaoTronics products?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging within 30 days of receipt for a full refund.
Do TaoTronics products come with a warranty?
Yes, all our products come with a standard 12-month warranty. You can also register your product on our website to extend the warranty by an additional 6 to 18 months depending on the model.
How do I pair my TaoTronics Bluetooth headphones?
To pair your headphones, ensure they are in pairing mode (usually by holding the power button until the LED flashes red and blue), then select 'TaoTronics' from the Bluetooth settings on your device.
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.